Refund policy

Under the UK Consumer Contracts Regulations, customers have the right to cancel within 30 days of receiving goods.

Returns

• Returns must be requested within 30 days of delivery.

• Items must be unused and in original packaging.

• Proof of purchase is required.

Non-Returnable Items

• Used products

• Hygiene-sensitive items

• Custom or personalised items

Refunds

Once we receive and inspect the returned item, refunds will be processed within 5–10 business days to the original payment method.

To request a return, email:
📧 izzumartlimited@gmail.com